First Time Visits


Emergency Visits

If you have an urgent need, we will do all we can to address that need on your first visit. We can perform most extractions with the exception of impacted third molars, and we also perform root canals, fillings and other emergency related procedures. During this visit, we may also provide some patient education to help you understand how you developed the problem you have, and explain what the next steps will be to prevent the problems in the future.

New Patient Visits

If you are coming to our office from another office or desiring to treat non-urgent needs, we will provide a thorough initial examination. We will not only evaluate your teeth, but lymph nodes, muscle groups, soft tissue and gums for any sign of disease. We will recommend radiographs necessary to diagnosing all possible problems. We will then schedule you to return for an treatment plan presentation during which we will explain the problems present, what has caused the problems, what you can do to prevent them in the future, and what we can do to treat the problems. One of our team members will explain what your financial commitments will be.

Financial Information

We accept cash, checks, credit card, Visa, MasterCard, and Discover. We ask you to pay at the time of service.

Insurance

We will file insurance claims as a courtesy for our patients. Insurance coverage constantly changes. Coverage dates, limitations, exclusions, fee schedules, usual and customary rates change at the discretion of the insurance company. Your insurance is a contract between you, your employer and your insurance company. We fit nowhere in the contractual circle. We will verify patient eligibility and the percentage at which they pay toward preventative, basic, and major procedures. We will calculate your co-pay as a percentage of our fees. Because of the variables associated with insurance, your co- pay will be an estimate only. We will file the insurance claim, and after payment by the insurance company, you will be billed or reimbursed. As a courtesy to our patients, we can file a pre-determination of benefits to your insurance provider which will explain benefit allowances for pending treatment. The allowance is an estimate of the insurance benefits. Insurance companies will not give us actual payment information until after the service has been provided.

For patients with both primary and secondary insurances, we will file the claim to the primary insurance company. Upon receiving primary payment, we will file the secondary insurance claim.

If you have any questions, please feel free to call our office at 478-825-2001.

Privacy Policy

Your patient information is kept in strictest confidence. Our team is very aware of how important your personal information is to you, and all information will stay in the office unless you have authorized us to share it with insurance companies or other doctor’s or dentist’s offices.